Expand Your Reach With Outbound Dialing
VATRIX can optimize your business’s outreach by utilizing advanced outbound dialing technology for Contact Center.
What Is Outbound Dialing?
VATRIX outbound dialing is a software designed to make calling easier for your business. Choose the dialer software that works best for you, including predictive dialing, preview dialing and more. Outbound dialing software is built to make your call agents’ lives easier, boosting productivity and profitability in the process by automating the manual tasks involved in following leads. Learn more by calling VATRIX today.
Convert Connections into Sales
VATRIX uses outbound dialers to narrow down contact lists, reduce wait times and increase the likelihood of sales.
Choose Your Dialers
Smaller businesses could benefit from manual and preview dialers while enterprises should use predictive and progressive dialers.
Simplify Your Sales
Using outbound dialers makes call agents’ jobs easier which in turn increases productivity and profitability for your business.
Use Scripts
Using consistent scripting and branding maintains accuracy and credibility. Keep a clean image for your business, no matter who’s talking.
Close Sales Efficiently
TCPA Compliance
Use VATRIX TCPA (Telephone Consumer Protection Act) tools to manually dial.
Remote Work
All you need is a web browser and WebRTC-based agent desktop.
Call Blending
Dialers use algorithms that know when to start new calls when previous ones are ending so call agents can stay busy.
Risk Mitigation
Calls can be managed by dialing only in authorized times and in full accordance with the National Do Not Call registry. All disclaimers can be read from scripts.
Use Agent Scripts to Your Advantage
Following an on-brand script is crucial in delivering a credible message and product your customers. With VATRIX’s scripting feature, call agents can view helpful popups in real time to navigate every customer connection and sale.
Seamless Integrations Provide a Better Experience
Customers want to speak to whoever can help them most efficiently. VATRIX’s integrated system lets agents answer questions quickly and confidently thanks to an intelligent call monitoring and routing system that ensures your customer will always be speaking with an expert on the topic at hand.
Frequently asked questions
After the chosen ring timeout, will calls default to voicemail?
Yes, unanswered calls within the specified timeout will go to voicemail.
What is a softphone?
“Softphone” refers to the software of phone calling over the internet.
I want to disable the “your call is being transferred” prompt. Can I?
Yes, it can be disabled. Create a support ticket for it and include a link of the prompt’s call trace.