Real-time operational visibilityAI insights on displayEnterprise-grade deployment

VATRIX INTELLIGENCE

Meet VATRIX Board

Data should not live inside dashboards that no one opens. VATRIX Board transforms your call center and communications analytics into a live visual command center for supervisors, teams, and leadership.

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Real-time queue visibilityAI-powered operational awarenessBuilt for modern teams

Conference room or private office readyLive KPI visibilityDesigned for action

Real-time visibility for modern teams

Turn insights into action

With VATRIX AI generating continuous performance data, VATRIX Board brings that intelligence into your physical workspace so teams can react immediately instead of waiting on after-the-fact reporting.

Supervisors respond faster, agents stay aware, and leaders make better decisions with real-time operational awareness.

Team awareness

Live floor visibility

Decision speed

React in real time

Monitor in real time

✓Live queue activity
✓Call volume and wait times
✓Agent availability and performance
✓AI sentiment trends
✓Topic detection summaries
✓SLA performance
✓Campaign metrics
✓Custom dashboards

Queue and SLA monitoring

AI-powered trend signals

VATRIX Board deployment across modern team environments

Built for call centers and beyond

Your real-time information hub

While ideal for contact centers, VATRIX Board is designed for any environment where performance visibility drives better outcomes.

✓Customer support teams
✓Sales floors
✓Executive offices
✓Conference rooms
✓Multi-location operations
✓Network operations centers

Multi-location ready

Built for leadership visibility

Enterprise-grade display technology

Powered by premium LG Business displays

LG All-in-One LED Series

✓Large-format bundled displays (136", 163", 171")
✓Seamless visual experience
✓Quick professional installation
✓Ideal for large command centers and executive environments

LG CreateBoard

✓Sizes from 55" to 98"
✓Wall mount or display stand options
✓Multi-touch capability
✓Built-in Android OS and integrated apps
✓Whiteboard collaboration tools

Call 844-500-4585 Schedule a live demo

More than a screen

Directly integrated with your VATRIX platform

VATRIX Board unifies data, AI insights, and configuration in one secure cloud-managed display experience.

Integrated platform view

✓Real-time data from Contact Center
✓AI insights from VATRIX AI
✓Custom performance dashboards
✓Centralized configuration
✓Secure cloud-based management
✓No extra PCs or complicated integrations required

Designed for leadership and accountability

✓Increases team transparency
✓Encourages accountability
✓Improves response time to service issues
✓Enhances coaching opportunities
✓Keeps KPIs front and center

Professionally installed and configured

From mounting to configuration, VATRIX handles the full deployment cleanly and professionally.

✓Hardware selection guidance
✓On-site installation
✓Secure network configuration
✓Dashboard customization
✓Ongoing support

Why businesses choose VATRIX Board

Ready to see insights and boost performance in real time?

VATRIX Board display installation for real-time performance visibility

✓Real-time operational visibility
✓AI-powered insight display
✓Seamless integration with VATRIX platform
✓Enterprise-grade LG hardware
✓Professional installation
✓Customizable dashboards
✓Designed for modern call centers

844-500-4585 Schedule a live demo

Frequently asked questions

VATRIX Board FAQ

Answers to common questions about deployment, compatibility, and real-time dashboard visibility with VATRIX Board.

VATRIX Board is a professional-grade display solution that shows real-time call center analytics, AI insights, and performance dashboards directly from your VATRIX platform.

No. While ideal for contact centers, it can be used in executive offices, sales teams, operations centers, and multi-location businesses that need live performance visibility.

No. The LG CreateBoard and LED solutions integrate directly with VATRIX dashboards and applications without requiring an external PC.

Yes. You can configure the board to display the metrics, queues, AI sentiment trends, and KPIs that matter most to your organization.